CallWare, NetPhonic dial up Internet for phone service.
(CallWare Technologies Inc's ViewPoint telephony module for NetWare, NetPhonic Communications Inc's Web-On-Call Voice Browser software)(Product Announcement) Erica Schroeder.
Abstract: Two new products bring new voice and audio capabilities to the World Wide Web. CallWare Technologies Inc's ViewPoint module for its CallWare telephony client/server software enables users to access voice mailboxes over the Internet. Messages can be downloaded as Windows audio files or played over the Internet. They can also be sorted by time, length or caller ID. The product could be the first step toward the universal in-box predicted by industry analysts. It runs as a NetWare Loadable Module and costs between $40 and $100 per user. NetPhonic's $1,000 Web-on-Call Voice Browser can be used to play back recorded audio information or Web documents using text-to-speed technology. Number-pad input is used to navigate links.
Full Text: COPYRIGHT 1996 Ziff-Davis Publishing Company While the ability to tap the Internet for voice and audio functions still is a relative novelty, several companies are looking at new ways to combine telephone and PC functions via the Internet.
CallWare Technologies Inc. will announce this week an enhancement to its CallWare telephony client/server software that enables users to access voice mail over the Internet. NetPhonic Communications Inc. last week announced new software that lets users access World-Wide Web information over a telephone using text-to-speech technology. In addition, VocalTec Inc. and Quarterdeck Office Systems are offering technologies that enable users to leverage the Net as an affordable phone service.
CallWare's ViewPoint module works with the company's NetWare-based computer telephony integration product, which establishes a remote connection to an Internet server to check voice mail. Once logged in, a user can see messages by phone number or by caller if the caller's number has been identified, as well as by time and length of message. Messages can be played over the Internet or downloaded locally as a Windows audio file to be played back with the CallWare voice-mail interface.
Industry analysts said the ability to combine voice mail and E-mail is around the corner. "We see a tremendous, growing interest in telephony, and this is a major step toward what we refer to as the universal in-box," said Bob Harbison, president of Network Integration Consultants, in Sausalito, Calif.
CallWare supports telephone systems from vendors including AT&T Corp., Comdial Corp., Cortelco Inc., Fujitsu Systems of America Inc. , Mitel Corp., NEC Technologies Inc., Nortel, Rolm Corp., Siemens Corp., U.S. Sprint Communications Co., Tadiran Ltd., and Toshiba America Inc. The software runs as a NetWare Loadable Module on NetWare 3.x and 4.x and is priced according to configuration starting at between $40 and 100 per user. Viewpoint is priced at $45 per user. NetPhonic's Web-on-Call Voice Browser software allows Web site developers to add telephone support to a Web site address. The software plays back Web documents using text-speech technology or recorded audio information. Web-on-Call also provides links between Web documents using audio signals and user input via a telephone keypad, according to officials of the Mountain View, Calif., company.
To aid navigation, users can select documents on a Web site by document number or move between "hot spots." The software also lets users request E-mail, faxes, postal mail, or video information, according to officials. The software is priced according to the number of telephone lines that will be used, starting at $1,000 per line. CallWare, of Salt Lake City, can be reached at (801) 486-9922. NetPhonic can be reached at (415) 962-1111 or at http://www.netphonic.com. Article A18089293